The following information applies to orders from UK customers & customers ordering from within the EU, Australia, New Zealand, Canada and USA. For destinations outside the EU, Australia, New Zealand Canada and USA, please email email@example.com to receive a quotation for international shipping.
We endeavour to ship all orders received within 24 hrs from the day of order placement. We will advise you of any stock shortages within 24 hrs of receiving an order.
Please note that whilst we can arrange Saturday deliveries in the UK mainland, we cannot guarantee that your item will be delivered.
Tecni-Cable Ltd is much more than just an online company so please call us on 01278 773510 or 0845 5190 650 if you have a special delivery requirement & we will try our best to help.
Tecni-Cable carriage charges are calculated by the item weight automatically by our computer system.
Customers are welcome to collect orders from our works address Tecni-Cable Ltd, 5 Commerce Way, Walrow Industrial Estate, Highbridge, Somerset TA9 4AG from Monday to Friday between 08:30 hrs GMT and 16:00 hrs GMT. Please choose this option at checkout and we will contact you when the goods are ready for collection.
UK Mainland Customers
For small items & light consignments we will ship the product by Royal Mail First Class Post, First Class Recorded Delivery or Royal Mail Special Delivery. Larger consignments will be despatched by carrier.
Scottish Highland & Islands, Northern Ireland, Channel Islands, IOW & IOM Customers
Delivery usually takes about 2-3 working days from date of despatch. Please select the relevant shipping option for your location at the checkout stage.
Note: Once items exceed postal weight limits we have to ship by carrier & these charges are higher than to some EU destinations. This is correct & is due to higher UK carrier rates which are beyond our control.
International Shipping within the EU, Australia, New Zealand, USA and Canada
We do not take payment until shipment, so if you are a VAT registered company, please remember to include your EU VAT number so that we can deduct the basic UK VAT rate when we ship the order.
International carriage rates will vary depending upon which zone your country falls into (see below). The shipping costs are calculated by the item weight automatically by our system. Maximum weight of international shipments online is 50kgs. For orders over 50kgs please contact firstname.lastname@example.org for a delivery price and times. Approximate delivery days from the date of despatch are shown below:
Zone 1: 2 day delivery
Zone 2: 3 day delivery
Zone 3: 3-4 day delivery
Zone 4: 4-5 day delivery
Zone 5: 4-6 day delivery
Australia, New Zealand and Canada: 5-6 day delivery to major towns and cities
USA: 3-6 day delivery to major towns and cities